Wells Fargo charged more than 800,000 people for auto insurance they didn't need when they took out car loans, according to an internal report obtained by The New York Times. Many of the customers are still paying for it. The unneeded collision coverage pushed about 274,000 of the borrowers into delinquency and led to the wrongful repossession of nearly 25,000 vehicles. Some of those affected were active-duty members of the military. The revelations came as the bank, one of the largest in the U.S., tries to repair its reputation after a scandal in which employees created millions of bank and credit card accounts customers never requested. Wells Fargo confirmed the improper insurance practices occurred and vowed to make amends to customers. Source: The New York Times |
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